Information

We’ve got you covered with festival information and answers to frequently asked questions.

Festival Information

  1. Dates and Hours
  2. 2018 Box Office Hours & Location
  3. Children At Auckland City Limits Music Festival
  4. I Really Want To Read Your Legalese, Where Is It?
  5. Contact an Auckland City Limits Music Festival Representative
  1. Dates and Hours
    Saturday, 03 March, 2018
  2. 2018 Box Office Hours & Location

    Check back for 2018 Box Office information closer to the festival.

  3. Children At Auckland City Limits Music Festival

    Coming to the festival with kids in tow? Kids under ten get in free. Auckland City Limits Music Festival invites music fans of all ages, including kids! Auckland Kiddie Limits runs inside Auckland City Limits in its own securely designated area in the festival. Auckland Kiddie Limits creates an environment for parents and children to enjoy family-friendly music on the Auckland Kiddie Limits stage. While you’re listening, feel free to make some arts & crafts to remember sharing these memories with your kids!

  4. I Really Want To Read Your Legalese, Where Is It?

    Rain or Shine.

    Ticket is for Auckland City Limits Music Festival, not for a specific artist. Artists and schedule subject to change without notice. Artist cancellation is not grounds for refund. The ticket is a revocable license for the time/date listed on the ticket.

    “Management” means CRS Music Management Limited, and their affiliates. Management reserves the right without the refund of any portion of the ticket purchase price, to refuse admission or to eject any person who fails to comply with the rules of the venue, laws, by-laws and regulations or whose conduct is deemed illegal, disorderly, or offensive by Management. Persons entering the facility are subject to search for contraband. Ticket user bears all risks of personal injury incidental to the event, whether occurring before, during or after the event. Ticket user bears all risks, including cancellation of the event and of inclement weather. The resale or attempted resale of the ticket higher than that appearing on the ticket is prohibited and if discovered will result in the ticket being voided without refund. The ticket may not be used for advertising promotion (including contests and sweepstakes), or other trade purposes without the express written consent of Management. Ticket user consents to Management’s use of their image or likeness incidental to any video display, transmission, or recording of the event.

    View the full legalese on our Legal & Privacy Page as well as our Terms and Conditions.

  5. Contact an Auckland City Limits Music Festival Representative

    If we did not answer one of your questions here, you can contact an actual human at info@aucklandcitylimits.com.

    We receive a large number of e-mails each day, please be patient and we will respond to your e-mail as soon as possible, in the order it is received.

Before Buying Tickets

  1. What Types Of Tickets Are Available?
  2. Service Charges
  3. How Many Tickets Can I Buy? Is There A Limit?
  4. Do I Need To Buy A Ticket For My Child?
  1. What Types Of Tickets Are Available?

    General Admission: Get access to the festival and the entire line up.

    VIP: R18 only. All the access of a General Admission ticket with added comfort and class

    Children 10 years old and younger will be admitted free of charge with a wristbanded adult. Children between the ages of 10 and 15 must purchase a GA ticket AND be accompanied by a ticketed adult.

  2. Service Charges

    Every transaction made via Ticketmaster incurs fees. Auckland City Limits uses the print-at-home option for our Ticketmaster tickets but note that your ticket will need to be exchanged for a wristband to enter the festival.

    If you choose the convenience of wristband courier delivery, which we recommend, there is an additional $4 courier fee. This will also speed your access to the venue on show day via express lane entry.

    You can also choose to collect your wristband at no expense from the box office set up at Western Springs in the days leading up to Auckland City Limits.

    Every wristband activating Auckland City Limits Cashless will incur a $3 activation fee. If you wish to purchase food, drink or other items from vendors and bars at the festival, using ACL Cashless is the only way to pay. This fee will be included in your first wristband top-up (eg buying $50 credit gives you $47 to spend) but further top-ups are free. You can top up your ACL Cashless account either at the Ticketmaster website, the box office outside Western Springs or from Cashless credit stations inside the festival.

  3. How Many Tickets Can I Buy? Is There A Limit?

    GA Ticket: 8 per transaction

    VIP Ticket: 4 per transaction

  4. Do I Need To Buy A Ticket For My Child?

    Children 10 years old and younger will be admitted free of charge with a ticketed adult. Children between the ages of 10 and 15 must purchase a GA ticket AND be accompanied by a ticketed adult.

Directions and Transport

  1. Festival Location
  1. Festival Location

    Western Springs Stadium and Park, 731 Great North Road, Grey Lynn, Auckland

    You can find Western Springs stadium and park here on Google Maps.

Media & Press

  1. Media Info
  2. Marketing and Media Partnerships
  1. Media Info

    2018 media accreditation for Auckland City Limits will open at a later date.

    For Press and Editorial inquiries, please email Janine Russell. or Teresa Patterson.

  2. Marketing and Media Partnerships
    For Marketing and Media Partnership inquiries, please email Paul McKessar.

Sponsors

  1. Check Out This Year's Festival Sponsors
  1. Check Out This Year's Festival Sponsors

    Please visit our Sponsor page for a complete list of festival partners and sponsorship contact information.

Stay Connected

  1. Stay Informed
  2. Helpful Links
  3. Contact The Festival
  1. Stay Informed

    Our most informed Auckland City Limits Music Festival fans are on our membership E-list, a group of lucky people that receive important announcements, critical updates & exclusive access to special pre-sales. Sign up today!

    Get up-to-the-minute updates straight from the festival and also share ideas, tips & tricks with other Auckland City Limits Festival fans when you like us on Facebook, follow us on Instagram, watch us on YouTube and follow us on Twitter.

  2. Helpful Links
    • Auckland NZ
    • Enhance your festival experience by experiencing the best that the host city, Auckland, has to offer. Check out the official tourism and travel guide for tips from locals on the best shops, eateries, and attractions.

    • Auckland Transport
    • Ride with AT on buses and rail to travel to and from the festival, as well as explore Auckland!

    • ATEED
    • The city’s Tourism, Events and Economic Development arm partners in Auckland City Limits Music Festival.

  3. Contact The Festival

    General information and questions about Auckland City Limits Music Festival – info@aucklandcitylimits.com

    Questions regarding disabled patrons at Auckland City Limits Music Festival – info@aucklandcitylimits.com

    Press & Editorial inquiries – Janine Russell or Teresa Patterson

    Marketing & Media Partnerships – Paul McKessar

    Auckland City Limits Music Festival staff are ready before, after, and during the festival to answer any of questions or concerns you might have. Please have patience- we will answer questions in the order in which they are received.